Product Manager - Post Purchase & Supply Chain

Permanent employee, Full-time · Mindful Chef London HQ

More Than Just A Job

An exciting opportunity has arisen to join the UK’s fastest growing and most loved recipe box company. Since starting in 2015 Mindful Chef has gone on to deliver millions of meals across the UK and we have shot to the top of Trustpilot's rankings making us officially the UK’s #1 rated recipe box delivery service. We also go beyond recipe boxes and our range includes healthy ready meals, nutritious smoothies, gut boosting breakfasts and a range of healthy soups and broths

We are also a proud B Corp company and we focus on using the business as a force for good, balancing people and planet with profit and we have donated over 6 million meals to children living in poverty through our One Feeds Two partnership.

What we are looking for

We now have a rare opportunity for a Product Manager to come and join a small team with big goals. We are looking for an experienced product manager to focus on our checkout, supply chain and post-purchase journey. Ideally, you will have a grocery or other fresh food background and the customer mindset when picking, packing and delivering fresh food to the door.

You will know good Product processes, how to discover and deliver, delve into the data and understand how to optimise our service to ensure that we continue to provide excellent service to our customers every time. You will be happy working in a collaborative environment, have excellent attention to detail and take people on the journey with you. 

If you would like to join one of the UK’s fastest growing startups and make a positive impact on people's lives, we would love to hear from you.

You are
  • A seasoned Product Manager who understands techniques and methods of product discovery and product delivery.

  • You will have at least 3 years working on digital products and ideally, experience working in a fresh food delivery service

  • Know the pinch points for the business and the pain points for customers as part of the all important operation to deliver food. 

  • You will ideally be working as a product manager in a supply chain and post purchase retail space

  • Bring with you the ability to ideate, iterate and experiment to deliver gains in key experience metrics, such as LTV.

  • Be hypothesis driven through data decision making and figure out solutions to hard problems with many constraints while assessing the risk

  • You can talk and engage with engineers, designers and company leaders in a constructive and collaborative relationship. We don’t need egos

  • Bring your best storytelling techniques so that you can clearly show the problem and the approach to take to resolve it.

You will
  • Help set the strategy and roadmap for a best in class digital experience that will power Mindful Chef’s mission of making healthy eating easy and meet our immediate business goals

  • Collaborate with backend engineers to ship impactful features that enable the maintenance of our digital platform to delight our customers and our colleagues

  • Build cross functional relationships across our business with marketing, customer service, commercial, and engineering teams to facilitate solving complex business problems

  • Deliver a great user experience for our end users

Why us?
  • Hybrid Working - typically employees are in the office twice a week however we are happy to discuss twice a month (or less) if travel to Wandsworth / London is tricky for your personal circumstances.
  • We are a rapidly growing profitable B-Corp, this means you will be working for a purpose led company. Using your best skills, you will make positive impact to the 3 “Ps”: profit, people and planet.
  • We've built one of the most admired startups in the UK and won a whole bunch of awards.
  • We have the backing of the largest food and beverage company in the world.
  • Our lovely office in Wandsworth is meant to feel like home: you will have free breakfast, lunch and snacks, a gym with Peloton bikes, a vertical farm and if you have a furry friend at home, they are welcome too.
  • We also take your wellbeing seriously with free Vitality health insurance, discounted Calm and FIIT apps, lots of mental health first aiders, daily sunshine hour, a structured mental health calendar for the whole year.
  • Holidays: you will have a total of 38 days’ holidays per year, where 5 days can be rolled over each year. It is important to switch off.
  • Who doesn’t love a discount? You will also get 50% discount in all Mindful Chef products: recipe boxes, frozen meals, smoothies, soups, breakfast and desserts.
  • Your newborn is special: 6 months full pay primary parental leave, 6 weeks full pay secondary parental leave.
About us
We are MINDFUL. This is intrinsic to everything we do. From the healthy recipes we design, to the local, expert and caring suppliers we select and the way we treat each other, our customers and our environment.

We are PERSONAL. We started Mindful Chef with our friends and families as customers and those are the kind of relationships we want to maintain however big we grow. Being real and true to ourselves and each other.

We are UNAFRAID. We want to be the best – to challenge conventions, to think differently and be imaginative in how we solve problems. Brave enough to take on the big players and to do what’s right even when it’s difficult.

Equal Opportunities
We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
We are looking forward to hearing from you!
We're so pleased you are excited about Mindful Chef. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to jobs@mindfulchef.com

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